![]() Our service is delivered by humans and of course, there is a limitation on how much 1 designer can produce across the course of the month. Ultimately, our unlimited graphic design service is not a magical piece of technology that can produce 10000 graphics in an hour (surprise surprise). The simple fix is to add additional designers to their plan so that there can be more requests being worked on simultaneously - this gives all account users a consistent experience and ensures that deadlines for multiple requests can still be met. If they decide to add more users to their account and their workload increases, 1 designer may no longer give them enough bandwidth. Most businesses who need help with day-to-day graphic design work are not likely to experience many bottlenecks (depending on the complexity of their work) as 1 graphic designer provides enough bandwidth to complete their work in the timeframe needed. When you sign up with a single subscription, you have access to work with 1 designer from our team. Our unlimited graphic design service works in a very similar way. To fix this bottleneck and increase the internet speed so that everyone connected has a consistent experience, all you need to do is move to a plan that offers more bandwidth. On the other hand, households that have multiple device users accessing the same connection simultaneously will experience slower speeds due to their current package not having enough bandwidth. Most households with average internet usage, may not experience limitations or slow speeds as the number of users on the network is low. However, there are some limitations when it comes to bandwidth and speed. ![]() When you sign up for a package, you pay a fixed monthly fee and in return, you have access to use the service without any additional charges regardless of your usage. ![]() The concept of unlimited graphic design could be compared to unlimited home internet. If you delay getting back to us about revisions and sign off, this will delay the rest of your design requests being worked on. If you approve the request at the top of your queue when your designer sends it back to you, we’ll jump straight onto the next one. Your designer will work on one request at a time. How many requests you have in your design queue. If there’s a complex request we think will take longer than one business day to get back to you, we’ll reach out and let you know. For example, a simple social media graphic with simple text overlayed can be very quick to turnaround, whereas something like a multi-page powerpoint presentation or detailed corporate brochure will have a lot of layers that make up the design and will take significantly longer to produce.Our customer experience team review all requests the moment they come through to assess complexity. If you are new to Design Cloud and you’re submitting your first task with your new designer, you’ll more than likely receive your first design back in around 1-2 business days. This will speed up turnaround time significantly. ![]() If you’ve been working with your designer for some time, you’ll have a great workflow in place, your designer will fully understand your brand, visual identity and your preferred style. ![]() How long you and your designer have been working together. Turnaround times on design requests will vary and generally depend on three factors: 1. As a rough average, Design Cloud standard users will get most design requests delivered back to them the following business day. ![]()
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